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Effective Date: October 28, 2025

Sell Direct 365 LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your data when you use the Sell Direct 365 mobile application and related services.

1. Information We Collect

a. Personal Information

  • Name, email address, and phone number
  • Uploaded identity or business documents (for verification)
  • Payment or billing details (when applicable)
  • Vehicle-related information such as titles, VIN, registration, or insurance
  • Login credentials (Google/Apple Sign-In)
  • Location data (approximate or precise, if permission is granted)

b. Device & Usage Data

  • IP address, device identifiers, operating system, model, and version
  • App activity and interaction details (e.g., viewed listings, time spent)
  • Crash reports and performance data
  • Language and region settings

c. Uploaded Content

  • Vehicle photos, listings, and descriptions
  • Any messages, comments, or documents you share through the app

2. How We Use Your Information

  • Operate, maintain, and improve the app
  • Enable secure communication between buyers and sellers
  • Display relevant listings based on user preferences or location
  • Send notifications, updates, and promotional offers
  • Provide customer support and technical assistance
  • Analyze performance and optimize user experience
  • Conduct marketing and retargeting campaigns (with your consent)

3. Sensitive Information

We only collect sensitive data (such as IDs or financial documents) when necessary for verification or compliance. All such data is encrypted, stored securely, and handled with strict confidentiality.

4. Data Retention

We retain user data for as long as necessary to deliver services, comply with legal obligations, and resolve disputes.

Currently, users cannot delete data directly through the app. To request account or data deletion, please email info@selldirect365.com or call +1-866-456-0088.

We are actively developing in-app account deletion functionality in line with platform (Google/Apple) requirements.

5. Data Storage and Security

All data is securely stored on our backend servers, hosted on SiteGround. We use encryption, secure authentication, and regular system monitoring to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.

6. Children’s Privacy

Sell Direct 365 is not intended for users under 13 years of age. We do not knowingly collect information from minors. If you believe your child has provided personal data, please contact us immediately and we will take prompt action to delete such information.

7. Your Rights (U.S. Residents)

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Manage marketing preferences

To exercise these rights, contact info@selldirect365.com or call +1-866-456-0088.

8. Notice for California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request:

  • Details about the data we collect and how it is used
  • Deletion of your personal data
  • Non-discrimination for exercising privacy rights

9. U.S. Jurisdiction

Sell Direct 365 LLC operates solely within the United States, and all data handling and storage practices comply with applicable U.S. privacy and data protection laws.

10. Policy Updates

We may update this Privacy Policy periodically. The Effective Date above reflects the most recent version. Continued use of the app constitutes acceptance of the updated terms.

11. Contact Us

For questions, requests, or privacy concerns, please contact:

Email: info@selldirect365.com
Phone: +1-866-456-0088